Soliked Privacy Policy
Effective Date: April 25, 2026
Operated by: Andırmak (“Company”, “we”, “us”, “our”)
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Soliked mobile application and related services (the “Service”). By using the Service, you consent to the practices described in this Policy.
Data Controller
Andırmak is the data controller responsible for processing your personal data under applicable data protection laws, including the Turkish Personal Data Protection Law (KVKK). Depending on your location, additional rights may apply.
2.1 Information You Provide
2.2 Automatically Collected Information
2.3 Biometric / Face Verification Data
Face verification data is considered special category personal data under applicable data protection laws. It is used solely to confirm you are a real person and is processed on the basis of your explicit consent. These data are processed temporarily to generate a verification template and deleted shortly after verification. They are processed using secure transformation and comparison techniques and not stored as raw biometric images. They are never shared with third parties for advertising purposes and are deleted after verification unless legally required to be retained.
We process personal data based on one or more of the following legal grounds:
Where required by law, we obtain your explicit consent before processing specific categories of personal data. We use your information to provide the Service, personalize matches, ensure safety, process payments, prevent fraud, and comply with legal obligations.
We use automated algorithms to improve user experience. These algorithms consider your preferences, location, and interactions to generate matches. You have the right to request human intervention, express your point of view, and contest automated decisions where applicable under law.
We do not sell your personal data.
We do not share personal data for targeted advertising purposes without your explicit consent. We may share data only with:
You may manage your consent preferences through device settings or in-app controls where available.
We use industry-standard encryption (such as TLS 1.3) to protect data in transit and at rest. We implement technical, administrative, and physical safeguards. We may use automated systems to detect harmful or inappropriate content. We do not currently provide end-to-end encryption for chat messages. However, we use industry-standard encryption and strict access controls to protect data in transit and at rest. While we implement strong security measures, users should avoid sharing sensitive personal information through the Service. User content such as photos and audio messages are securely stored and access-controlled. Such content is only accessible to authorized users within the Service.
We retain data only for as long as necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law. When you request deletion of your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law (e.g., financial records, fraud prevention). Backup copies may persist for a limited period before being fully deleted.
You have the right to access, correct, delete, restrict processing, object, or port your data. We aim to respond within a reasonable timeframe. To exercise these rights, contact: hello@soliked.app
The Service is strictly for users 18+. We do not knowingly collect data from minors.
Your data may be transferred to and processed in countries outside your jurisdiction (including the United States). We ensure appropriate safeguards are in place, including Standard Contractual Clauses or equivalent legal mechanisms.
We may update this Privacy Policy. We will notify you of material changes via the Service or email. We aim to respond within a reasonable timeframe. For data protection inquiries, you may contact us at: hello@soliked.app
Soliked Terms of Use
Effective Date: April 25, 2026
Operated by: Andırmak (“Company”, “we”, “us”, “our”)
By using Soliked you agree to these Terms. If you do not agree, do not use the Service.
You must be at least 18 years old. We reserve the right to verify age and terminate accounts of users under 18 immediately.
You are responsible for maintaining the confidentiality of your account credentials and for providing accurate, truthful information. We may require identity verification and delete accounts with false or suspicious information.
You grant us a worldwide, royalty-free, non-exclusive, transferable, sublicensable license to host, store, reproduce, modify, and display your content solely to operate and improve the Service. You agree not to post illegal, harassing, defamatory, obscene, or harmful content. We may use automated systems and human review to moderate content. We strongly encourage users to report suspicious or harmful behavior through the in-app reporting tools.
Soliked is an introduction platform only. The Company does not conduct background checks and does not guarantee the accuracy of user-provided information. You are solely responsible for your interactions with other users, both online and in real life. The Company is not liable for any physical, emotional, or financial harm resulting from your real-world meetings or communications with other users. We strongly recommend meeting in public places and taking all necessary safety precautions.
Subscriptions auto-renew until canceled. You may cancel at any time through your app store account. No refunds will be issued for remaining subscription periods if your account is suspended or terminated due to violation of these Terms, except as required by applicable law. Refunds may also be available through the Apple App Store or Google Play policies, which may override certain provisions of these Terms. Nothing in these Terms limits any rights that cannot be excluded under applicable consumer protection laws. Instant Match Coins and Boost Coins are non-refundable except where required by law. Refunds are governed by our Refund Policy (available in the app under Settings → Legal).
The Soliked name, logo, design, and all content (except your User Content) are the exclusive property of Andırmak. You may not copy, modify, or distribute any part of the Service without prior written consent.
We may suspend or terminate your account for violations of these Terms, safety concerns, fraud prevention, or other legitimate business reasons, including maintaining platform integrity and user safety. Upon termination, all rights granted to you end immediately.
To the extent permitted by applicable law, you agree that you will not participate in any class action lawsuit or class-wide arbitration against Andırmak. All disputes must be resolved on an individual basis. This clause applies to the maximum extent permitted by applicable law. This clause may not apply in jurisdictions where such waivers are prohibited. If this clause is found unenforceable, any dispute will be resolved in a court of competent jurisdiction on an individual basis.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANDIRMAK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SERVICE. Nothing in these Terms limits any rights that cannot be excluded under applicable consumer protection laws. Our total liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
You agree to indemnify, defend, and hold harmless Andırmak, its officers, directors, employees, and agents from any claims, losses, or damages arising from your use of the Service, your User Content, or your violation of these Terms.
These Terms are governed by the laws of the Republic of Turkey, without regard to conflict of laws principles. Disputes shall be resolved exclusively in the courts of İstanbul, Turkey.
If any provision of these Terms is held invalid or unenforceable, such provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.
We may modify these Terms. Continued use of the Service after changes constitutes acceptance of the new Terms. We aim to respond within a reasonable timeframe. Contact: hello@soliked.app
Soliked Refund Policy
Effective Date: April 25, 2026
Operated by: Andırmak (“Company”, “we”, “us”, “our”)
This Refund Policy explains our rules regarding refunds for purchases made through the Soliked mobile application, including Premium subscriptions, Boost Coins and Instant Match Coins. By making a purchase, you agree to this Policy.
All purchases of Premium subscriptions and Instant Match Coins and Boost Coins are final and non-refundable, except where required by applicable law or the policies of the Apple App Store or Google Play.
You may cancel your Premium subscription at any time through your Apple App Store or Google Play account settings. Cancellation will take effect at the end of the current billing period. You will continue to have access until the end of the paid period. No prorated refunds will be issued.
Refunds may be available directly through the Apple App Store or Google Play policies, which may override certain provisions of this Refund Policy. Any refund requests must be submitted through the respective app store. The Company does not process refunds directly.
In case of fraudulent or abusive chargebacks, the Company may, after review, suspend or terminate the account. You agree to reimburse the Company for any losses, including chargeback fees and legal costs, caused by unjustified chargebacks.
In rare cases (e.g., technical errors causing duplicate charges), the Company may, at its sole discretion, issue a refund. All such requests must be submitted in writing to : hello@soliked.app within 14 days of the transaction.
We may update this Refund Policy. Continued use of the Service after changes constitutes acceptance. We aim to respond within a reasonable timeframe. Contact: hello@soliked.app
Soliked Community Guidelines
Effective Date: April 25, 2026
Operated by: Andırmak (“Company”, “we”, “us”, “our”)
These Community Guidelines explain the rules and standards we expect from all users of Soliked. Our goal is to maintain a safe, respectful, premium, and serious environment for genuine connections. Violation of these guidelines may result in content removal, account suspension, or permanent termination.
You agree not to post, send, or engage in any of the following:
Soliked is only a digital introduction platform.
We may use automated systems and human review to moderate content.
We reserve the right to remove content, issue warnings, suspend, or permanently terminate accounts at our sole discretion for violations of these Guidelines, the Terms of Use, or for any other reason we deem necessary to protect the community.
Enforcement actions follow a graduated approach: warnings for minor violations, temporary suspensions for repeated or serious violations, and permanent termination for severe or repeated breaches (including sexual harassment or consent violations).
We strongly encourage users to report any content or behavior that violates these Guidelines using the in-app “Report” feature. All reports are reviewed seriously.
We may update these Community Guidelines. Continued use of the Service after changes constitutes acceptance. We aim to respond within a reasonable timeframe. Contact: hello@soliked.app